“You are not so fed up on Mrs. Pollzoff that you want to get away from us all, are you?” he demanded. “No, of course not, but I was wondering what his plan was and what happened to it, if anything,” Roberta answered.   “Glad to hear you do not want to leave. Gosh, to lose our only girl sky-pilot would be—unthinkable; but, come to think of it, Howe came to the house to see Dad one day last week, perhaps they are getting it fixed up for you to take on the job. I heard the Old Man   say the Federal representative wouldRead More →

“Top of the morning to you,” Phil called cheerily. “Your esteemed passenger wants to make an early start, so the boys will have Nike warmed up for you and you can start as soon as you get to the field.”   “It’s mighty good of you to come and fetch me,” Roberta smiled at the president’s son, who had not so many weeks before gone through a series of exciting, dangerous air-adventures with her. But those things were all in the day’s work and belonged to the past; the new day awaited them.   “It isn’t much of a hop, and as Mrs. Pollzoff hasRead More →

Precisely by being so slow. Sleepiness and sloth-fulness keepit out of harm’s way, away from the notice of jaguars, ocelots,harpy eagles and anacondas. A sloth’s hairs shelter an algaethat is brown during the dry season and green during the wetseason, so the animal blends in with the surrounding moss andfoliage and   looks like a nest of white ants or of squirrels, orlike nothing at all but part of a tree. The three-toed sloth lives a peaceful, vegetarian life in perfectharmony with its environment. “A good-natured smile is foreveron its lips,” reported Tirler (1966).   I have seen that smile withmy own eyes. I amRead More →

It seemed natural that Mr. Patel’s story should be toldmostly in the first person – in his voice and through hiseyes. But any inaccuracies or mistakes are mine. I have a few people to thank. I am most obviouslyindebted to Mr. Patel. My gratitude to him is as boundlessas the Pacific Ocean and I hope that my telling of his taledoes not disappoint him. For getting   me started on thestory, I have Mr. Adirubasamy to thank. For helping mecomplete it, I am grateful to three officials of exemplaryprofessionalism: Mr. Kazuhiko Oda, lately of the JapaneseEmbassy in Ottawa; Mr. Hiroshi   Watanabe, of OikaShipping Company;Read More →

You must askhim all the questions you want.”Later, in Toronto, among nine columns of Patels in thephone book, I found him, the main character. My heartpounded as I dialed his phone number. The voice thatanswered   had an Indian lilt to its Canadian accent, lightbut unmistakable, like a trace of incense in the air. “Thatwas a very long time ago,” he said. Yet he agreed to meet. We met many times. He showed me the diary he keptduring the events. He showed me the yellowed newspaperclippings that made him briefly, obscurely famous. He toldme his story. All the while I took notes. Nearly a  Read More →

God?””Yes.””That’s a tall order.””Not so tall that you can’t reach.”My waiter appeared. I hesitated for a moment. I orderedtwo coffees. We introduced ourselves. His name was FrancisAdirubasamy. “Please tell me your story,” I said. “You must pay proper attention,” he replied. “I will.” I brought out pen and notepad. “Tell me, have you been to the botanical garden?” heasked. “I went yesterday.””Didyou notice the toy train tracks?””Yes, I did.””A train still runs on Sundays for the amusement of thechildren. But it used to run twice an hour every day. Didyou take note of the names of the stations?””One   is called Roseville. It’s right nextRead More →

One of his motivating passions was to build a lasting company. At age twelve, when he got a summer job at Hewlett-Packard, he learned that a properly run company could spawn innovation far more than any single creative individual. “I discovered that the best innovation is sometimes the company, the way you   organize a company,” he recalled. “The whole notion of how you build a company is fascinating. When I got the chance to come back to Apple, I realized that I would be useless without the company, and that’s why I decided to stay and rebuild it.” Killing the Clones   One ofRead More →

“They speak a funny Englishin India. They like words like bamboozle.” I remembered hiswords as my plane started its descent towards Delhi, so theword bamboozle was my one preparation for the rich, noisy,functioning madness of India. I used the   word on occasion,and truth be told, it served me well. To a clerk at a trainstation I said, “I didn’t think the fare would be soexpensive. You’re, not trying to bamboozle me, are you?” Hesmiled and chanted, “No sir! There is no bamboozlementhere. I have quoted   you the correct fare.”This second time to India I knew better what to expectand I knew what IRead More →

It was rough, really rough, the worst time in my life. I had a young family. I had Pixar. I would go to work at 7 a.m. and I’d get back at 9 at night, and the kids would be in bed. And I couldn’t speak, I literally couldn’t, I was so exhausted. I couldn’t speak to Laurene. All I could do was watch a half hour of TV and vegetate. It got close to killing me. I was   driving up to Pixar and down to Apple in a black Porsche convertible, and I started to get kidney stones. I would rush to theRead More →

That week he gathered his top managers and staff in the Apple auditorium for a rally, followed by a picnic featuring beer and vegan food, to celebrate his new role and the company’s new ads. He was wearing shorts, walking   around the campus barefoot, and had a stubble of beard. “I’ve been back about ten weeks, working really hard,” he said, looking tired but deeply determined. “What we’re trying to do is not highfalutin. We’re trying to get   back to the basics of great products, great marketing, and great distribution. Apple has drifted away from doing the basics really well.” For a fewRead More →